Work-Study Remote Teaching Support

To support teaching and learning in a remote environment, University employers are searching for students eligible for work-study positions and who may have experience or an interest in developing skills in three areas:  facilitating Zoom classrooms, transcription and captioning of classroom recordings, and enhancing website and course material accessibility. Sample job descriptions are available below. Work-study eligible students can check the Work-Study site for available positions, and faculty and departments may post jobs there.

Zoom Assistant (ZA)

For employers:

To support teaching and learning in a remote environment, University employers may be searching for students who are eligible for work-study positions and who may have experience or an interest in developing skills in facilitating Zoom classrooms. The following resources may be of help:

Employers may wish to tailor this sample job description to your own needs and then post on the Work-Study site:

Work with faculty as they deliver remote synchronous or hybrid (in-person and remote components) courses by being present in the Zoom classroom and/or the physical classroom to ensure the Zoom session is working, bring students from the waiting room, if one is used, check phone numbers to confirm these are students in the course, manage the chat, and alert faculty member to questions from remote students. Outside of class time engage in preliminary discussions with faculty to coordinate their respective roles during the remote or hybrid class, prepare for students to arrive at the remote platform, and follow-up with faculty after the class. For courses with an in-class component, social distancing requirements will be maintained, e.g. instructors will put on and test the microphones themselves. 

Hiring: ZAs can be hired by instructors, departments, offices, units, and schools. The work-study direct supervisor may be an instructor, a department staff member, etc. 

Training: Once students have been hired as Zoom Assistants, they should take part in training. Employers can submit a request that their employees be enrolled in the Zoom Assistant training course in Canvas. In that course, students will learn basic and advanced functions of Zoom, as well as other things they can do to help instructors while teaching remotely.

 
Caption and Transcript Assistant (CTA)

For employers:

To support teaching and learning in a remote environment, University employers may be searching for students eligible for work-study positions and who may have experience or an interest in developing skills in becoming a caption and transcript assistant. The following resources may be of help:

Employers may wish to tailor this sample job description to your own needs and then post on the Work-Study site:

Work with faculty/departments/schools to review captions and transcripts produced in Zoom or PANOPTO videos or class sessions (e.g. lectures), correct inaccuracies, and publish the content.

Hiring: CTAs can be hired by instructors, departments, offices, units, and schools. The work-study direct supervisor may be an instructor, a department staff member, etc. 

Training: Once students have been hired as Caption and Transcript Assistants they should take part in training. Employers can submit a request that their employees be enrolled in the Caption and Transcript Assistant training course. In that course, students will learn how to review and correct captions and transcripts in Panopto, Zoom, and other video or audio material.

Website Accessibility Assistant (WAA)

For employers:

To support teaching and learning in a remote environment, University employers may be searching for students eligible for work-study positions and who may have experience or an interest in developing skills in becoming a website accessibility expert. The following resources may be of help:

Employers may wish to tailor this sample job description to your own needs and then post on the Work-Study site:

Review and revise Northwestern websites and digital course materials to meet accessibility standards, including reviewing documents (PDF and Word) and reformatting to ensure that they are up-to-date and accessible. Participate in training on Siteimprove, a tool for evaluating website accessibility, and in training on manual keyboard accessibility using tools such as VoiceOver, JAWS, or NVDA. Rely on published guidelines provided by AccessibleNU and the Office of Global Marketing and Communications for additional instruction.    

Hiring: Website Accessibility Assistants can be hired by departments, offices, units, and schools. The work-study direct supervisor may be faculty or staff leading the project for their department, office, unit, or school. 

Training: Once students have been hired as Website Accessibility Assistants they should take part in training. Employers can submit a request that their employees be enrolled in the Website Accessibility Assistant training course. In that course, students will learn how to review websites and digital course materials with regards to accessibility standards, track improvement suggestions, and work with employers to identify and correct issues they discover.